Return it within seven days of receiving your order and we will issue you a refund for the price of the art. Art must be returned in its original packaging. For orders shipped outside of Spain, you are responsible for the cost of return shipping and any customs and brokerage fees charged upon return.
When you first receive your purchase, save the original packaging. Repackage the art in its original box and contact us at gallery.montero@gmail.com. We will provide you with the return shipping address so that you can ship the artwork with the carrier of your choosing. You are responsible for the cost of return shipping and any customs and brokerage fees charged upon return. Items must be shipped within seven days of receiving the order.
If you receive a damaged piece of art, contact us within 24 hours at gallery.montero@gmail.com. Please save the box and all packaging material; we must have these items in order to process the claim.
Shipping is free of charge to any location in Spain.
Yes. We ship artwork to any destination in the world. Please note, art shipped outside of Spain may take two to four weeks for delivery, depending on the destination country. Additionally, artwork may be subject to duties, taxes and/or fees. Please consult your local customs office for more details about duties and taxes.
For artwork shipped outside of Spain, shipping costs vary based on the size of the art, the destination country, and the packing materials needed to safely transport the art. For exact shipping cost please contact us at gallery.montero@gmail.com.
Artwork is typically shipped within one week. Once your artwork is shipped, it will take three to five to arrive. You will receive an email with a tracking number so that you can see exactly when your art will arrive..